FAQ

How do I ensure these parts fit my specific machine?


Accuracy is our priority. You can verify compatibility using the OEM Part Number listed in our product titles (e.g., 4I-7337). If you are unsure, simply click the "Chat" button or email us with your machine’s model and serial number. Our technical team will provide a free verification.

How does TAYEST quality compare to original (OEM) parts?


TAYEST parts are manufactured to strict OEM specifications using high-grade alloy steel and deep-hardening technology. Our goal is to provide OEM-level performance with significantly better value, ensuring your undercarriage lasts longer in abrasive conditions.

How are these heavy-duty parts packaged for international shipping?


Given the weight of undercarriage components, we use heavy-duty reinforced crates or ISPM-15 certified wooden pallets. All items are treated with anti-rust coating and vacuum-sealed where necessary to ensure they arrive in pristine condition.

Do you offer worldwide shipping and what are the costs?


Yes, we ship to over 100 countries. Shipping costs are calculated at checkout based on the total weight and your chosen method (Express Air for urgent repairs or Sea Freight for bulk orders).

What is your return policy if a part doesn't fit?

We offer a Guaranteed Fitment Policy. If a part we recommended does not fit your machine, we will provide a replacement or a full refund within 30 days of delivery.

Do TAYEST products come with a warranty?


Absolutely. All TAYEST undercarriage parts come with a 6 to 12-month limited warranty (depending on the specific component), covering manufacturing defects under normal operating conditions.